11 Crucial Customer Service KPIs You Need to Track in 2022 Freshdesk Blogs

Customer Service KPIs & Metrics See 18 Top Examples Well-performing customer service departments lead to happy customers, and happy customers are your best marketers. So, use these metrics to improve your customer service and support processes — and boost your business’s bottom line. What form fields do you have in your customer support web form, […]

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AI in video recognition: Assessing video footage with a machine learning algorithm ICT Group

Racial Discrimination in Face Recognition Technology Science in the News It would be very useful indeed if a camera would be able to tell the difference between a round steak and a pork rib and could manage the follow-up procedures automatically. With image recognition, a machine can identify objects in a scene just as easily […]

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